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About Us

We are a leading Israeli IT company with 15 years of market experience and 8 years in Ukraine. Officially registered in Ukraine, Israel, and Estonia, we employ over 100 professionals worldwide. Specializing in successful startup collaboration, we offer services across e-commerce, Fintech, logistics, and healthcare.

Our client seeks a collaborative team player who is reliable, open to sharing ideas, and fosters positive personal and professional interactions. You’ll work on system support and new projects, handling a steep learning curve with calmness and a solution-oriented mindset.

Key Requirements:

🔹 Customer services professional with excellent attention to detail;
🔹 Experience in handling customer issues and crises in a production environment;
🔹 At least 3 years of experience in customer facing technical support teams and Systems Engineer/system administrator;
🔹 Experience in application support;
🔹 Strong familiarity with API’s and application communication flows;
🔹 English – Upper-Intermediate or higher.

What you will do:

🔹 Be part of 24/7 team of experts;
🔹 Handle customer’s technical issues by phone, email and chat;
🔹 Lead trainings for end-users, set up new users’ accounts and profiles and deal with connectivity issues and other technical issues;
🔹 Establish and strengthen good customer relationships.

Interview stages:

🔹 HR-interview;
🔹 Tech interview;
🔹 Home assigment;
🔹 References;
🔹 Offer.

Why Join Us?

🔹 Be part of a friendly international team, working together on interesting global projects;
🔹 Enjoy many chances to grow, learn from mentors, and work on projects that make a real difference;
🔹 Join a team that loves fresh ideas and supports creativity and new solutions;
🔹 Work closely with clients, building great communication skills and learning directly from their needs;
🔹 Thrive in a workplace that values your needs, offering flexibility and a good balance between work and life.

FAQ

What is a referral to a friend program?

Found a job opening that perfectly suits your friend? Recommend them as a candidate and receive a reward if they are successfully hired! The reward amount depends on the level and complexity of the position.

Our referral program is your chance to help your friend join a leading international company while earning a nice bonus for a successful recommendation!

What if I want to stay anonymous?

If you submit a recommendation for a friend without providing your contact information, we will not be able to reach you and pay the reward in case the candidate is successfully hired and completes the probation period.

When can I expect to receive the bonus for referring a friend?

The referral bonus is awarded when the candidate you recommended successfully completes the probation period.

Reviews

I have been working at the company since June 2020. The company is mainly focused on Israeli clients, which is convenient due to the same time zone. The office and the team are pleasant. Here you can get room for growth and support with any questions. It is appreciated …

Vadim Pyrozhok
Unity 3D Developer

Let's make a Deal!

Know someone who is a perfect match for us? Refer your friend and if they are hired you will get a bonus.

    *In case of successful recommendation, you can get a bonus in the amount of 5,000 to 15,000 UAH

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